Privacy Policy.
Last updated: 8 April 2026
Overview
Drift Connections ("we", "us", "our") respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, hold, disclose and protect your personal information when you visit our website or contact us. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What we collect
We may collect personal information you provide directly through our contact form, including:
- Name
- Email address
- Phone number
- Details about your project or enquiry
We may also collect limited technical data automatically when you visit our website, such as your IP address, browser type and pages visited. This data does not identify you personally.
You may choose not to provide personal information, or to use a pseudonym where practicable. However, this may limit our ability to respond to your enquiry.
How we collect and hold your information
We collect personal information directly from you when you submit a contact form on our website. We hold personal information in secure electronic systems, including our website platform, email systems and other business tools used to manage enquiries and client communications.
We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure.
How we use your information
We use your personal information to:
- Respond to your enquiry
- Communicate with you about your project
- Improve our website and services
We do not sell, rent or share your personal information with third parties for marketing purposes.
Disclosure of your information
We may disclose personal information to third-party service providers who assist us to operate our website and business systems, where reasonably necessary to respond to enquiries or deliver our services.
We are likely to disclose personal information to service providers located in the United States, including Webflow, Inc., which hosts this website. By using this website and submitting information through our contact form, your data may be processed and stored on servers located outside Australia.
We take reasonable steps to ensure overseas recipients handle your information appropriately, however we note that overseas recipients may not be subject to Australian privacy law. For more information about how Webflow handles data, see webflow.com/legal/privacy.
How long we keep your information
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry and project-related information is typically retained for up to seven years for legal and business record-keeping purposes.
When your information is no longer needed, we will delete or de-identify it securely.
Analytics and cookies
This website does not currently use Google Analytics or other third-party analytics or tracking tools. If this changes in the future, this policy will be updated to reflect that.
Our website may use essential cookies that allow the site to function properly. You can disable cookies through your browser settings at any time. Doing so may affect how some parts of the site function.
Your rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request that we correct information that is inaccurate, out of date or incomplete
- Make a complaint if you believe we have mishandled your personal information
To request access to or correction of your personal information, please contact us at sam@driftconnections.com. We may need to verify your identity before processing your request.
Privacy complaints
If you have a concern about how we have handled your personal information, please contact us in the first instance. We will acknowledge your complaint and aim to respond in writing within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
Data breaches
If an eligible data breach occurs and notification is required under Australian law, we will notify affected individuals and the Office of the Australian Information Commissioner as required.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Drift Connections